App & SaaS care
App Care is the plan we recommend. You keep paying Microsoft, Vercel, Supabase, or whichever cloud the product already lives on. We look after the boring production work, so you can keep shipping.
Why App Care
You can learn the infrastructure. A lot of the people we talk to already have. The point is you also have a product to build, and production is a second job. App Care is that second job, done properly.
01
Uptime and health checks, plus a restore path that has been tried, not just switched on. This is the floor.
02
Access, secrets, backups and the small bits of hardening that slip when you are shipping features.
03
On App Care and above, an alert in working hours is something we deal with. It is not an email you find later.
04
Included time for the tweaks, checks and deploys that belong with the plan. Bigger builds are quoted before we start.
Where it can live
The cloud account stays in your name. You pay that bill directly. We work on your system. Azure is the usual heavier home. AWS, Google Cloud and a sensible VPS are fine too. So are the indie platforms people actually ship on.
Indie and lighter stacks
Heavier cloud
The five tiers
Prices are monthly and exclude VAT. They are our management fee. Your cloud bill is separate, and you pay that provider yourself.
For founders who keep their own cloud account and want eyes on it, plus advice, while they still do the deploys.
£79 per month ex VAT
Included
Not included
One live environment. We run the basics on your stack, and you are still close to the releases.
£149 per month ex VAT
Included
Not included
For a product that earns money and should not depend on someone hoping the alerts get read.
£299 per month ex VAT
Included
Not included
Staging and production, with more help actually shipping, and a faster answer in the working day.
£549 per month ex VAT
Included
Not included
Several environments, a steadier ops rhythm, and more included time when the product is the business.
£899 per month ex VAT
Included
Not included
All prices are monthly and shown excluding VAT. The fee is for management, monitoring, advice, deploys and included time on your system. It does not include the cloud invoice.
In practice
These are illustrations, not client stories. The same plans cover a small indie stack and a heavier cloud app.
A solo founder with a vibe-coded SaaS on Vercel and Supabase. Each month they get a short note on cost and health, and about half an hour of advice. They still click deploy themselves.
The same kind of stack, with us owning the monitoring, proving a backup can restore, and using about 30 minutes a month on light ops. One live environment. Releases stay with them.
A product with real users. Staging is there, deploys go out when they approve them, and if an alert fires in working hours we act on it. That might be Vercel and Supabase, or a small Azure app.
Staging and production, help with the pipeline, and time spent on scaling and cost. Often a busier indie stack, or a more serious setup on Azure or AWS. About two hours a month, and a quicker reply in working hours.
Several environments, a quarterly look at the architecture, and about four hours a month that can roll up to eight. Recovery targets are written down as aims. Emergencies are agreed, not assumed to be all night.
Who pays for what
The account is yours. Azure, AWS, Google Cloud, Vercel, Supabase, or another platform on this page. Compute, bandwidth, databases and their invoices go to you. If you leave us, that account does not come with us.
Management, monitoring, advice, deploys and the included time on your system. We do not resell the cloud bill inside the monthly fee, and we do not hide it.
Outside the monthly plan
The monthly fee starts once the house is in order. Setup is the one-off that gets monitoring, backups, access and runbooks in place, plus staging where your tier includes it. All figures exclude VAT.
£149 one-off
A paid look at the stack before or as you come on. We say whether we should take it, and which tier fits. It is a conversation with the people who would do the work.
From £369
App Watch £369. App Host £499. App Care £699. App Growth £899. App Business is quoted. Example: App Watch is £79 a month plus £369 to set up. The monthly fee is the care after that, not the setup.
Quoted
When included time is used up, further work is quoted by the hour, or as a 4-hour or 8-hour block, before anything starts.
Quoted per incident
For something that cannot wait until the next working day. App Business includes an agreed emergency credit and priority in working hours. That is not a promise of cover at 3am unless we have agreed it.
Need something built or connected first? See Automation
Questions
Yes. Azure, AWS, Google Cloud, Vercel, Supabase and the other platforms on this page stay in your name. You pay that provider directly. Our fee is for looking after the system, not for owning the bill.
The cloud account is already yours. We hand over the access notes and the runbooks we wrote for you, and we step back. We do not keep the product, and we do not keep the hosting invoice, because it was never ours.
On App Business, the 4 hours roll over to a maximum of 8. On App Watch, App Host, App Care and App Growth, unused time does not roll. A quiet month is not banked.
Yes. That is the normal case. We start with the consultation and the setup, so we know what we are taking on before the monthly care starts. If the stack is a bad fit, we will say so.
That is Host Care, not this page. WordPress hosting, updates and small site changes live there. See Host Care.
Send the platform, who deploys today, and what is keeping you up. We will say which tier fits, and what setup would involve. No hard sell.
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