Hosting & Care
Host Care is our default plan, and the one we recommend to most businesses. Your site stays online and up to date, someone actually reads the alerts, and small changes get done without a quote every time. If you are moving from another host, the WordPress migration is included at no extra charge.
Why Host Care
Hosting on its own only promises the server stays up. Host Care covers the bit that usually goes wrong: updates nobody ran, an alert nobody read, and the small change that sat in an inbox for three weeks.
01
SSL, daily backups, uptime monitoring and a restore path we have actually tested. This is the floor, not the offer.
02
WordPress, plugin and theme updates, staged where possible, plus malware scanning and a monthly health email.
03
If something goes down or looks wrong, we deal with it. You get a monthly care report telling you what happened.
04
Care includes up to 30 minutes of small tweaks a month. Business retained hours are scoped after a short call. No quote is needed for Care’s little things.
The four tiers
Every tier includes the hosting basics. The difference is how much we do for you on top, and how much change time is built in.
For a site that is stable and looked after by someone in your team who is comfortable with WordPress.
£39 per month ex VAT
Included
Not included
For a site you want kept patched and scanned, where you still handle changes yourself.
£69 per month ex VAT
Included
Not included
For businesses that would rather not think about the website at all, and want small changes handled without raising a job each time.
£109 per month ex VAT
Included
Not included
Priority care, retained hours and an SLA shaped around your stack — priced after a short call.
Contact us for bespoke pricing
Included
Not included
Host, Host Secure and Host Care prices are monthly and shown excluding VAT. Host Business is priced on request. Work beyond included time is quoted before we start.
Custom apps and SaaS
That is App Care, not WordPress hosting. It covers Azure, AWS, Google Cloud, and lighter stacks such as Vercel and Supabase. You keep paying the cloud. We look after production.
Add-ons and extras
A care plan covers the regular work. These are the one-offs and optional extras, priced up front so nobody has to guess. All figures exclude VAT.
From £249
Included at no extra charge on Host Care and Host Business. On Host or Host Secure it is a one-off piece of work from £249, and anything complex is quoted before we start so there are no surprises.
£199 per incident
If a site is infected we clean it out, patch the way in and tell you what happened. Host Care includes scanning and monitoring, not unlimited cleanups, so a genuine infection is charged per incident.
£569 per incident
For a site that is down outside working hours and cannot wait until morning. Host Business includes one of these per quarter. On other tiers, and beyond that allowance, it is charged per incident.
£99 one-off
SPF, DKIM and DMARC set up properly, with the DNS tidy-up that usually goes with it, so your email stops landing in junk. If you want us to keep watching it afterwards, that is £15 per month.
Optional monthly extras
Extra hours and hour packs
When your included time is used up, or when you want a proper piece of project work done, we can add extra hours or a monthly hour pack on top of your plan. Tell us what is on the list and we will quote it before anything starts.
All add-on prices exclude VAT. Recurring extras are billed monthly alongside your plan.
Moving to us
We move WordPress sites from cPanel, Plesk, DirectAdmin and most standard hosts. Nothing changes on the live site until the copy on our hosting is tested and you are happy.
The WordPress migration is included at no extra charge, along with a staging site so you can see the move before it happens.
Migration is quoted as a one-off piece of work, or you can move up to Care and have it covered.
There is nothing standard to migrate, so we either rebuild the site properly or take over management where the platform allows it. We will tell you honestly which is better value.
Questions
Most WordPress sites are copied, tested and switched inside a week, and the switch itself is a few minutes of DNS. Bigger or busier sites get a planned window so nothing is missed.
Text and image changes, a new page section, opening hours, a form field, a plugin setting. Anything that fits inside 30 minutes. Bigger jobs get quoted or come out of an hours block, and we will always tell you before doing the work.
On Host Care, no: the 30 minutes are use it or lose it. On Host Business, retained hours and any rollover are agreed in your quote after a short call.
Daily on every tier, kept off the live server, with a restore path we have tested rather than assumed. If something breaks, getting you back is the first job.
We do. You are not routed through a ticket queue in another timezone. Email hello@meandigital.co.uk or call 01453 374453 and you will get someone who knows your site.
Yes, and most of the sites we care for came from somewhere else. We audit what is there first and tell you if anything needs fixing before we take it on.
Occasionally, which is exactly why Care and Business include a staging site. Updates are staged where possible, checked, and rolled back if they misbehave.
Host, Host Secure and Host Care are monthly, with annual billing available if you would rather pay once. Host Business is priced on request. If you leave, your site and its backups are yours and we will hand them over.
Once you are stable
A site that is quick, safe and up to date is a much better place to spend money on marketing. When you are ready, SEO Local is usually the sensible next step, and Google Ads can sit alongside it if you need enquiries sooner. There is no rush and no stacking for the sake of it.
Send us the current host, the platform and anything that is bugging you. We will tell you which tier fits and what moving would involve. No hard sell.
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